Privacy Policy
1. Introduction
- The Travellers ("Company") is committed to protecting the privacy of its customers ("Customer"). This Privacy Policy outlines how the Company collects, uses, and safeguards the personal information provided by the Customer. By using the Company's services, the Customer agrees to the terms of this Privacy Policy.
2. Information Collection
- The Company collects personal information, including but not limited to name, contact details, payment information, and travel preferences, when the Customer books a service. The information is collected through the Company's website, phone, email, or authorized agents.
- The Company may also collect non-personal information, such as browser type, IP address, and browsing behavior, through cookies and other tracking technologies to improve the Customer's experience on the website.
3. Use of Information
- The personal information collected by the Company is used to manage bookings, provide travel services, and communicate with the Customer regarding their trip.
- The Company may use the information to personalize the Customer's experience, offer tailored promotions, and enhance the quality of services provided.
- The Company may also use the information for internal purposes, such as data analysis, research, and improving the website and services.
4. Information Sharing
- The Company does not sell, rent, or trade the Customer's personal information to third parties. The information may be shared with trusted partners, such as hotels, airlines, and transport providers, to facilitate the Customer's trip.
- The Company may disclose personal information to third parties if required by law, regulation, or legal process, or to protect the rights, property, and safety of the Company, its customers, or others.
5. Data Security
- The Company takes the security of the Customer's personal information seriously. The Company implements appropriate technical and organizational measures to protect the information from unauthorized access, alteration, disclosure, or destruction.
- All payment transactions are processed through secure payment gateways that comply with industry standards. The Company does not store the Customer's payment information on its servers.
6. Retention of Information
- The Company retains personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, the Company will securely delete or anonymize it.
- The Customer may request the deletion of their personal information by contacting the Company. The Company will comply with the request unless it is required to retain the information for legal, regulatory, or legitimate business purposes.
7. Cookies and Tracking Technologies
- The Company's website uses cookies and similar technologies to enhance the Customer's browsing experience and collect non-personal information about website usage.
- The Customer can control the use of cookies through their browser settings. However, disabling cookies may affect the functionality of the website and limit the Customer's access to certain features.
8. Third-Party Services
- The Company's website may contain links to third-party websites or services. The Company is not responsible for the privacy practices or content of these third-party sites. The Customer is encouraged to review the privacy policies of any third-party sites they visit.
- The Company may use third-party service providers to assist with the delivery of services, such as payment processing, marketing, and analytics. These service providers are required to maintain the confidentiality of the Customer's information and are prohibited from using it for any purpose other than providing services to the Company.
9. Children's Privacy
- The Company's services are not directed at children under the age of 14. The Company does not knowingly collect personal information from children without parental consent. If the Company becomes aware that it has collected personal information from a child without verification of parental consent, the information will be deleted promptly.
10. Customer Rights
- The Customer has the right to access, update, correct, or delete their personal information at any time. The Customer may exercise these rights by contacting the Company's customer service team.
- The Customer also has the right to object to the processing of their personal information, request data portability, and withdraw consent to the processing of their information. The Company will comply with such requests in accordance with applicable laws.
11. Changes to Privacy Policy
- The Company reserves the right to update or modify this Privacy Policy at any time. The updated policy will be posted on the Company's website and will take effect immediately. The Customer is encouraged to review the Privacy Policy regularly to stay informed about how their information is protected.
12. Governing Law
- This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai.
13. Contact Information
- If the Customer has any questions, concerns, or requests regarding this Privacy Policy or the handling of their personal information, they may contact the Company at Thetravellers1206@gmail.com or 7276231206.